Home > Uncategorized > Rip off invoicing part two

Rip off invoicing part two

Burglar AlarmA completely different tale from the fire protection industry

Many years ago I was working for a very high end fire and burglar alarm division of Thorn EMI. A large proportion of the revenue was generated by maintenance contracts.

Each alarm was supposed to be visited twice a year to be checked and serviced. Did this happen? Not a chance

Our Glasgow division was particularly poor and after a gap of 20 years they finally went to a jewellers to maintain the alarm. Yes 20 years

But it wasnt a problem for the client. He was extremely happy with the installation because it hadnt given off one false alarm in all that time

And can you guess why?

Maybe you can

It had never been connected.

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