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Best consumer bank

008_2.png4fbf7a77-53b3-4dd4-a2aa-0f8969d4eb70LargeJust to follow up on the last blog entry, its worth taking a look at the best banks and worst banks for consumers


First Direct (my bank) nearly always come out top of these surveys. Their service is good but I do wonder if being greeted by a friendly Yorkshire voice rather than a distant call centre is a major factor? We all know how our hackles rise when confronted with  the call centre in you know where  and we become a lot less forgiving




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