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Targets

target-arrowsAlthough I focus less on credit collections these days, it is a still a core element of my consultancy. In fact I am due to see a new client tomorrow on this very issue.

One debate that crops up every now and again is the use of targets to motivate credit control and collections teams. You may assume that it is the perfect incentive but in truth the issue can be more complex

As so often is the case, there is a very good debate on this issue in the ICM linkedin group here

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